1. Help Center
  2. Community
  3. Community Forum
Answered

Subtitle by Default in Italian, how to set in in English.

Avatar
cscrim
Follow

Please help to sort out my problem at 'Rakuten Viki' site, all the program I tried to watch somehow become in Italian subtitle.  Please help me to reset to 'English' by default. Thank you.

0

Comments

1 comment
Sort by Date Votes
  • Avatar
    Michelle (CX)

    Hi there,

    Do try the following to change your subtitle language:

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Change your subtitle language with the steps here

    If the issue still persists after, do let us know:

    • Browser version and operating system. Click here to see all related information.
    • Does this occur even on another browser (eg. Firefox/Edge/Chrome etc.)
    • A screenshot/photo of video page that shows you selected English but you're still seeing Italian

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post