Answered

Vikipass making my first watchable serie unwatchable.

So I have a normal/standard viki pass and I was watching a show named zombie detective(I've watched 10 episodes of it)
After 10 episodes after it didn't show me that it was gonna be online the 11th episode it showed me a week or 2 later that I can't watch it anymore not only the new episodes, but the whole serie.

I find this unfair as when I was watching it, I could just watch it without having to upgrade my account.

Is there any way I can undo this or make them undo this?

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  • so update it's a day after I posted this(it has nothing to do with the post, but to give a timeline) it's seeable again and not locked on my contineu watching.

    Is this a error or what is it?

     

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  • Hi there,

    Sorry for the delayed response!

    You might've experienced a temporary issue previously but it should be fixed now. I'm glad you were able to continue watching those episodes.

    Do write back to us if you encounter the same issue again.

    Cheers,
    Michelle

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