[Closed] viki pass plus

Today  being blocked from watching any  all and  with yellow star,  Yesterday, viki pass plus  was not work but  I did watch some with Ad. It make me very down and I paid  $ 99.0 a year




  • Official comment


    Thank you for writing in to us.

    I looked up your account and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.

    If you still can't see subscription benefits, I recommend taking the following steps:

    1. Log out from your Viki account
    2. Log back in to Viki with your username gentlejadepark_649 and password
    3. Do a quick check that your profile/account page shows the same username too

    If that doesn't fix the problem, please send us full-monitor screenshots of:

    • The ads you are seeing
    • Your profile/account page that shows you are logged into the right account

    Thank you,

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  • Hi,
    Can somebody help me because viki is taking so long to answer on email. I was on a trial for viki but for some reason i was charged the annual fee, can i get a refund for it because i haven’t even used or watched anything yet and its just charged me the annual fee.

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  • Hi pulakatherinelucy_212,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!


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