[Closed] Can't access app via Microsoft Edge

Hello, As xbox don't have an app I use Microsoft Edge (Internet app provided). But over the past 6/7 months some series haven't been playing. Some such as Goblin work well, but nine tails, love by chance or where your eyes linger (shows I've been trying to watch), don't work. They work fine on the app but not via the Internet. My WiFi is fine, I've reloaded, and don't everything I can think off but nothing is working. Please help, I want to watch via big screen. Thanks


  • Official comment

    Hi there,

    As watching Viki on a mobile browser (including web browsers on Xbox) is not supported, it is likely why you are experiencing issues.

    We can recommend you other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using a HDMI cable. For more information, you can refer to for a list of TVs and devices that we do provide full support to.

    Hope this clarifies.



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  • Hello, I have The same problem, it does not make sense, I used to see viki on my Xbox series s on Microsoft Edge, but it does not work anymore, The browser it is equal Like on a laptop.

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  • Hi isadoraleixo93_864,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.


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