Answered

[Closed] CC/subtitles not working

Up until yesterday about 8 or 9pm the subtitles were working and now they are not.  I tried watching any of the shows that I am currently watching or have watched and none have the subtitles anymore.  Yes, my cc function is on and yes my language is set to English, I've logged out and in but nothing is working.  Please advise. 

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  • Official comment

    Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    If you have further questions, please reply directly on your ticket.

    Hope this helps!

    Cheers,
    Michelle

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