Why can't watch dramas on viki?

I can't watch any dramas like korean , Chinese anything . If I open the video means , It only shows " something went wrong". But for my friends this app works . So , I want to know where the issue is?... please help me to solve this....
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2 comments
  • Official comment

    Hi both,

    We were experiencing some playback issues previously, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused.

    If you are still having issues with your app, please delete and reinstall before trying again. If this does not help, and you are using an Android device, please clear your app cache by following the steps here.

    Otherwise, if that does not help resolve the issue, could you please provide the following helpful information:

    1. Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
    2. What version of the Viki app are you using? You can find it on the app settings.
    3. What's your device and Operating System version?

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Why can't i watch viki shows?

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