[Closed] Forgot Viki Password & Do not have access to email account used


We paid for a full year of Viki on an account and no longer have access.

We have lost the password for both the Viki account and the email account, therefore cannot recover the password or activate the account on our FireTV or other devices.

Is there any way to transfer the paid membership to this account? We accidentally activated it using the other email address instead of this one.

Alternatively, is there a way to gain access to the original account so that we can change the email and password there?





1 comment
  • Hi there,

    Thanks for writing in to us with your issue.

    As this involves your account details, we have replied directly to your ticket on the Help Center instead. Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!


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