Answered

[Solved] Reset Password issue

I have issue about the password reset. I try to reset and Viki want me to click the link to verify my account for password reset. But the link Viki send me back to home page which i don't need . I really need password change since i forgot my password. I'm trying to get Viki Pass.

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  • I am having the same issue. the link sent requires us to have the previous password to change to a new one. Help will be appreciated. 

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  • Hi both,

    Please check that you are logged out of your account on all devices first before attempting to reset your password again.

    If you are still having issues, please attach a screenshot of the error page you see.

    Thank you,
    Michelle

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