[Closed] I chose monthly payment but they charged me for annual

I’ve sent 3 requests already to get the money back. I feel really dissapointed that this is taking alot of time. Has this happened to anyone else and did they resolve it? Also I am pretty sure I chose the monthly payment instead of annual, so I don’t think the mistake came from my side. Viki please resolve this and return the extra money. I used viki since 2013 and have even made subtitles and all. I always loved viki and thought it was a very good trustworthy site, but now I’m starting to doubt it :/


1 comment
  • Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!


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