Answered

[Closed] applied for weekly but got charged for yearly

as the title suggests, i originally bought a weekly plan but for some reason, they changed my plan and charged me for a yearly subscription. i submitted two tickets two days ago and they've ignored both of them. please give me my money back. i have already opened a dispute with my bank. 

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  • Official comment

    Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Cheers,
    Michelle

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