Answered

[Solved] I am not receiving the verification email

nikithauiui_620

December 16, 2020 17:31

I am not able verify email tried with different accounts. It’s frustrating how it stops from viewing the dramas. I wanted get the pass and it’s stopping me because my email is not verified

Comments

12 comments

Official comment

Michelle (CX)
December 17, 2020 07:51

Hi all,

This issue is now fixed so please try to resend the verification email from your Subscription & Settings page to verify your account.

Remember to check your junk/spam folder if you can't find the email in your inbox too.

If you continue to experience this issue, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

Thank you,
Michelle

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k5hc8etj22_749
December 16, 2020 17:55

same

1

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iridescentdawn
December 16, 2020 18:59

I have the same problem too!

1

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elenaaxper_218
December 16, 2020 19:00

same

1

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schedingjulia01_942
December 16, 2020 20:25

me too :(

1

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elizabethm9402_340
December 16, 2020 20:34

having the same issue :(

0

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dewimansanga_492
December 16, 2020 20:43

same :(

0

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xcejan_438
December 16, 2020 20:59

I have the same problem :(

0

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anoukbossard_tour201_946
December 16, 2020 23:01

moi aussi ! :(

0

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gabidriveg_517
December 16, 2020 23:21

Same 😡

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sarrahlily_47
December 16, 2020 23:47

SAME IT SUCKS

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rowses
December 17, 2020 00:00

Same, I've been trying on multiple accounts as well just to see if I get my verification email. For the past idk 6 hours, I've been trying my best to get the email. But I still haven't gotten it :/

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