[Closed] I forgot my password and when I try to click the link in the email, it just sends me to the home screen.

I forgot my password and I went to the forgot my email page on the website. I put in my email and got the email to reset my password. When I click the link in the email that it says to click, it just takes me to the home page instead of somewhere to change my password. I would appreciate some help if anybody can!



  • I'm having the same issue. I would appreciate it if this was fixed soon before I can't get back into my account!

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  • Hi both,

    Thanks for writing in to us with your login issue.

    As this involves your account details, we will be reaching out to you via a ticket on the Help Center shortly with more assistance.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!


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