Answered
unable to log in through firestick
I'm trying to log in on viki on my firestick, but i use my google acct. The thing is that when i go into the app on the firestick it does not show "log in w/ google" ... I see it on my laptop and phone but not on the firestick. How can am I able to log in how i usually do if it's not showing?
Comments
Hi there,,
Thanks for writing in to us.
We're sorry that the removal of the Google sign in button on the Fire TV app has cause confusion.
To clarify, all the Facebook/Google/Rakuten sign in buttons lead to the same Code login page on the Fire TV app. Thus, you may click on any of those button to log in via a TV code.
For detailed steps on how to log in with a TV code, please refer to the 'Fire TV' section on this article.
Regardless, we are aware how this log in display might be confusing to users and are continuously working on improving this process.
Hope this clarifies!
Best,
Michelle
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