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[Solved] Can't log into app via google on Amazon Firetv

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pdinh_464
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I just reset my Amazon Firetv.  I am trying to log into the app on the Firetv but there is not an option for log in via Google.  This is only happening on the FireTV.

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    Michelle

    Hi there,

    For Google/Rakuten/Apple/Facebook login users, you will have to login via code with these steps:

    1. From the Fire TV Viki app, go to Sign In >> Login with Facebook, Google or Rakuten. You'll get a code to enter on another mobile device or computer.
    2. From a computer or mobile device browser visit Viki.com/firetv. Make sure you're logged in to your account there and enter the code that appears on your Fire TV.
    3. Once you submit the code, the Fire TV Viki app will restart and you'll be logged in.

    For more details on how to login on various devices, please refer to this article.

    We have also responded to your ticket on the Help Center and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!

    Cheers,
    Michelle

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