Answered

[Closed] free trial scam

So you get people to sign up for a "free trial" to watch shows locked by subscription only. "Sign up for viki pass", then try & force a "viki plus" subscription that is billed immediately- no free trial.  These shows were free to watch when i 1st found this website.  What a scam.  Oh & you automatically allow the sale of my information without asking?  Wow. I was happy to find this site & would have paid a subscription, but I don't support nasty business. 

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  • Hi I am following this with interest as am considering subscribing.

    Please can you let me know hoe do you know you information was sold without asking? This is a bug bear of mine.

     

    Thanks

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  • tHIS bug happened to me as well

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  • witch bug?

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  • Hi protonrenee_205,

    We've checked your account and a Viki Pass Standard trial subscription was applied. Additionally, as your trial subscription was cancelled before the 7 days was up, you were not charged for any renewals.

    Should you had wanted to upgrade to a higher plan during the trial period, your trial will end and you will be billed for your new plan immediately. 

    Users have access to view which titles are under which subscription tier before they decide on the plan type to subscribe to. 

    As for the sale of information, could you clarify and provide more details about it?

    Thank you,
    Michelle

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  • I just signed up for the Viki Pass Plus free trial.  Instead I was billed immediately for the Viki Pass Standard.  I would like to see how the Viki Pass Plus works before I commit to it.  Please let me know how this is handled.

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  • Hi dscimeca0819_226,

    Thanks for writing to us.

    As this involves Viki Pass and your account details, we will be reaching out to you via a ticket on the Help Center shortly with more information.

    Please help to respond there too and this post will be closed to prevent multiple requests confusion.

    Best,
    Michelle

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