[Closed] Black screen problem on fire stick returns after new update

The problem I had on firestick that  I discussed with Michelle in July where no videos will play and I just get a black screen has returned after todays new update. Please help.

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  • Official comment

    Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!

    Cheers,
    Michelle

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