We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?
What device you're currently experiencing issues with?
If the issues are happening on the Web, what browser version are you using? Does this issue occur on other browser types (eg. Firefox/Safari/Chrome)?
Does this issue occur for other titles or just this one?
A screenshot of the issue or the error messages you might see.
We look forward to hearing back from you soon!
Thank you, Michelle
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Hi there,
Thank you for writing in.
We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?
We look forward to hearing back from you soon!
Thank you,
Michelle
Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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