Can’t access Korean dramas

I’ve subscribed to Viki so that I can watch Korean dramas on my smart tv. Can’t find a menu of them that I can scroll through. Found one in search but I’m still getting adverts. Can you help please?


1 comment
  • Hello mavis_gray_611

    Thank you for writing in to us.

    We looked up your email address, and it appears that you're getting Viki Pass benefits whenever you are logged in with this account.

    If you still can't see subscription benefits on your TV, we recommend taking the following steps:

    1. Ensure that you have the supported Viki app installed onto your TV 
    2. Log in to Viki with the steps here and check that your profile/account page shows your username mavis_gray_611

    If that doesn't fix the problem, please let us know. Be sure to send me full-monitor screenshots/photos of the following:

    • The ads you see
    • Your profile/account page on your TV app that shows you logged into mavis_gray_611

    Thank you,

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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