Tv ads with Viki pass standard subscription

Why am I getting ads on tv with Viki pass standard? No ads on my iPad .



1 comment
  • Hello,

    Thank you for writing in to us.

    We looked up your email address, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.

    If you still can't see subscription benefits on your TV, we recommend taking the following steps:

    1. Log out from your Viki account
    2. Log back in to Viki and ensure that your profile/account page shows your username marilyn18_114

    If that doesn't fix the problem, please let us know. Be sure to send full-monitor screenshots/photos of the following:

    • The ads you see
    • Your profile/account page on your TV app that shows you logged into marilyn18_114

    Thank you,

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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