[Closed] This show is not available on your current app version

I have been watching "I Am Not A Robot" and paused in the middle of episode 8 yesterday. Today I went to resume my episode and now the entire season gives the error "This show is not available on your current app version." My app on Roku is updated, so how can I get the show to play?


1 comment
  • Official comment

    Hi there,

    We've recently made changes to our content lineup. Starting on August 6th, 2020, Kocowa content as well as selected Viki titles will require a Viki Pass subscription to access. This includes "I Am Not A Robot".

    We made an attempt at contacting users who were currently watching these titles over email to let them know about the imminent change, however, after doing an investigation, we found that due to a glitch in our system, our emails did not get to you. We sincerely apologize for this error and are working hard to ensure this does not occur in the future.

    For more information on the titles that now require Viki Pass Standard and Viki Pass Plus, please click here.

    Hope this helps to clarify the situation.


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