[Closed] NO SHOWS AVAILABLE KEEPS TELLING ME TO REFRESH

It crapped out while in the middle of a show. Now I can't access any videos. I've tried on multiple devices and even desktop computer (different browsers as well) and NOTHING works. I pay for premium. They literally have no support... I opened a ticket a few weeks ago and still haven't even heard back from that one.

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3 comments
  • Official comment

    Hi all,

    There was a major downtime that affected all services on Viki and our team is working on fixing it. 

    Video playback on Viki.com has been restored. If you're still facing issues with your mobile or connected TV device, we'd like to suggest you try watching Viki on a web browser in the meantime.

    If you were having issues with resetting your password, or verifying your email, please try again.

    Otherwise, please follow this post for more updates on when it will be fixed. All other duplicate posts including this will be closed.

    We appreciate your understanding and patience!

    Thank you,
    Michelle

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  • It's happening to most people. Viki is probably down. Please let's have patient and wait for them to fix this

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  • Nothing is working for the past 2 hours. Guess will have to be patient. But at least some message should pop up giving some updates

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