Answered
Trouble with a show!!
I was watching a show,and now all the episodes aren’t available,so now I have to subscribe to Viki in order to watch the show,what is this happening???
How can we help you?
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Hi all,
We've recently made changes to our content lineup. Starting on August 6th, 2020, the Kocowa catalog of shows as well as selected Viki shows will require either a Viki Pass Standard or Plus subscription to access.
We attempted to contact users who were currently watching these shows over email to let them know about the change, however, we discovered that our email did not reach you due to a glitch in our system. We sincerely apologize for this error and are working hard to ensure this does not occur again.
For more information on the shows that now require Viki Pass Standard and Viki Pass Plus, please click here.
Hope this helps to clarify the situation.
Thank you,
The Viki Team
Why I cannot watch any?
Even on my desk computer, I cannot watch it.
Send in a report. This seems to be a issue occurring. I have had the same issue. I was watching something that was perfectly fine with my regular viki pass standard yesterday, but today there is a issue that it says it is viki pass plus only for the entire show.
I've made a thread about this problem. Please upvote if you get a chance so it gets addressed!
https://support.viki.com/hc/en-us/community/posts/360049114414-Way-too-many-Standard-pass-titles-suddenly-migrated-to-Pass-Plus-only-Please-update-
So you are admitting that you guys basically ripped away half the shows in order to make more of a profit? Well that sucks and is ridiculous. I refuse to upgrade simply because you put a show for a higher package. It sucks but I will live. I will find it elsewhere to watch it. I'm not upgrading because you guys threw a bunch of titles to a higher package out of the blue. What a money grabbing thing.
I even defended you guys, but it is a shame to see you are really pulling this stunt.
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