Answered
Trouble watching a show
I was watching a show,and all of a sudden,i have to subscribe to Viki plus,it’s not right,we all not have the money to pay.
How can we help you?
Comments
Hi both,
We've recently made changes to our content lineup. Starting on August 6th, 2020, Kocowa content will require a Viki Pass Plus subscription to access.
We made an attempt at contacting users who were currently watching these titles over email to let them know about the imminent change, however, after doing an investigation, we found that due to a glitch in our system, our emails did not get to you. We sincerely apologize for this error and are working hard to ensure this does not occur in the future.
Hope this helps to clarify the situation.
Thanks,
Michelle
I am having the same issue. I think it could be a issue on their part. I would say send in a report. That is what I did.
The drama was completely fine on my viki pass standard just yesterday, and now apparently the entire show is on viki plus. Kinda makes no sense.
Hi I have viki pass and was halfway through watching a show yesterday, went to make a cup of tea and came back to see a message saying the content is now not available in your area. How does that even work!
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