Zoom In

I have trouble zooming in on the desktop computer , i use ultra wide screen , and the video is not full screen up and down , i understand on the sides it can't get sometimes full screen but up and down you must have a fix !

I searched to forum , and google already else i wouldn't be asking directly !

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  • Hello,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

    To make sure this is not a browser issue can you please try the following?

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Try again from another browser

    Are you still experiencing these issues? If so, could you please share with me the following information?

    • What are the specific videos with this issue? (eg. Hotel Del Luna ep 3)
    • Browser version and operating system. Click here to see all related information.
    • A screenshot/photo of the issue

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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