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Getting logged out of devices automatically

My wife has been mentioning she is required to log in to Viki at least once a week, like some process is logging the account out after a time.   Is there a limit to viewers on the account?   We have three devices logged into Viki in the house.

Anyone else experiencing this issue?   Devices include an Android tablet, and two Roku devices.

Thanks :)

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  • Hi there,

    At the moment, there is no limit to the number of devices you can log into using the same Viki account. 

    Sometimes when the app updates to a newer version or when our site is facing issues, you might have to re-login after. 

    Hope this helps to clarify!

    Best,
    Michelle​

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