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[Closed] Getting adds

I pay $9.99 a month, why am I getting adds all of a sudden. It was fine yesterday!

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  • Hello,

    Thank you for contacting Viki Community Support.

    I looked up your email address, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.

    If you still can't see subscription benefits, I recommend taking the following steps:

    1. Log out from your Viki account
    2. Log back in to Viki and check that your profile/account page shows your username 'laik'

    If that doesn't fix the problem, please let us know.

    Thank you,
    Michelle

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