[Closed] Error Message On Every Show

No matter which show I play on my app it’s says “Oh no, something went wrong. We’re working on it and will get it fixed asap” what can I do about this??? Are they working on the entire app for the past week!!


1 comment
  • Hi there,

    Thank you for writing in to us.

    Sorry that you're experiencing this issue on the Viki app.

    Could you first please try the following:

    1. Log out from the Viki app
    2. Delete and Reinstall the Viki app
    3. Log back in to Viki

    If this does not help resolve the issue, could you please provide the following helpful information:

    1. Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
    2. What version of the Viki app are you using? You can find it on the app settings.
    3. Do you get the same issues while on another internet connection? (eg. your mobile data / another WIFI)
    4. What's your device and Operating System version.


    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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