Answered

[Solved] Viki App on android not loading

The app was working fine yesterday and now it won't load after opening the app it just sits their and spins, I have checked my phone setting and uninstalled and reinstalled nothing works
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  • Official comment

    Hi all,

    We were experiencing some issues earlier, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.

    1. If you were logged out of your account and could not log back in, please try logging in once again. Refer to this if you need help logging in.

    2. To continue accessing your favourite videos, watched shows, and Viki Pass benefits, kindly log out and back into your Viki account.

    3. If you are still having issues opening your app, please delete and reinstall before trying again. If this does not help, and you are using an Android device, please clear your app cache by following the steps here.

    Otherwise, If you continue to experience issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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  • I am having the same issue. Still not resolved for me.

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  • Happening to me as well,  still cant open the app since last night

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  • Same for me since yesterday afternoon 😣😣😣

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