Answered

[Solved] Pop up message for Upgrade offer

I've signed for an upgrade a while ago and thus no ads are showing up for a while.  However, 2 nights ago, pop up message regarding Upgrade has been showing while watching movies/series.  Please take out the pop up message.

Thank you in advance.

 

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  • Hi there,

    We were experiencing some issues previously, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.

    1. To continue accessing your favourite videos, watched shows, and Viki Pass benefits, kindly log out and back into your Viki account.

    Otherwise, If you continue to experience issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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