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[Solved] Gold key symbol

I have a gold key lock on show and saying upgrade to viki standard pass, which I already have a subscription for

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  • Official comment

    Hi there,

    We were experiencing some issues earlier, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.

    1. If you were logged out of your account and could not log back in, please try logging in once again. Refer to this if you need help logging in.

    2. To continue accessing your favourite videos, watched shows, and Viki Pass benefits, kindly log out and back into your Viki account.

    Otherwise, If you continue to experience issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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  • Just logged out and logged back in. It worked. I have full access now to my Viki Pass Plus. Try the same.

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