[Solved] Subscription Error

I can log in but can not access plus. I pay for plus but cannot watch any plus content.


  • Official comment

    Hi all,

    We were experiencing some issues previously, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.

    1. If you were logged out of your account and could not log back in, please try logging in once again. Refer to this if you need help logging in.

    2. To continue accessing your favourite videos, watched shows, and Viki Pass benefits, kindly log out and back into your Viki account.

    Otherwise, If you continue to experience issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.


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  • Same thing! I paid for membership/subscription, but cannot access any shows!

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  • I have the same problem

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  • Same here.  Must be a technical error on their end.

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