[FIXED] Issue: Viki Pass Cancellation on Android apps
We're aware that some users are facing issues when canceling their Google Play Viki Pass subscription on Android apps.
Meanwhile please follow the steps below or click here, to cancel directly on the Google Play platform.
- On your Android phone or tablet, open the Google Play Store.
- Check if you’re signed in to the correct Google Account that you subscribed with.
- Tap Menu > Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
- After your subscription has been successfully canceled, you'll receive a confirmation email from Google
If you are still experiencing difficulties with cancellation, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Sorry for the inconvenience and thank you for your patience as we work on fixing this!
We will post updates here once the issue is resolved.