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[Solved] subtitles The Beauty team needs to get way better with subtitles. On the few series I have watched they are are not timed correctly or they just stop. This is too bad. Everything else is good. Looking at complaints...

The Beauty team needs to get better or get someone new to make sure the subtitles work better. The few series I have watched  have had sub titles that either are not there all of a sudden or the timing is way off. This is frustrating since the content is well done. 

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  • Hi there,

    There were some technical issues with the Birth of the Beauty videos that also affected subtitles. However, they have been adjusted and should be in sync now.

    Do note that you may still see missing subtitles in certain parts of some videos as they might not have been subtitled finished. We appreciate your patience while our community volunteers are working on completing them.

    You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail. 

    If you notice that the subtitle completion percentage is 100% but you're still seeing missing/out of sync subtitles, do let us know the exact episode and timestamp (eg. "Her Private Life" Ep 3 at 35:05) and we'll look into it.

    Hope this helps to clarify! 

    Cheers,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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