Answered

[Solved] My comment not showing up on Subtitle Editor Discussion page

Hi, just recently sometimes when I post a comment on the Subtitle Editor discussion page (Disqus on desktop computer) it says that it hasn't been posted yet and that it's being reviewed by viki, and then it disappears as if it was never there, but then it sometimes reappears much later.

This is really annoying especially when I have to make an urgent comment. Does anyone else have this problem?

Please let me know if there's anything I can do to fix this.

Thank you!

0

Comments

1 comment
  • Official comment

    Hi jannatd_93, the comments section on Viki is powered by Disqus. To ensure Viki remains a safe space for all everyone, we use a combination of Viki’s and Disqus’ filters to comb through all comments in order to catch anything that shouldn’t be posted. Such automatic filters are sensitive and can sometimes wrongly identify comments that are not in violation of Viki policies.

    As a result, your comment(s) might have been picked up by these filters and sent to the moderation queue, pending action from the Viki team. Don’t worry, we review this section daily, and your comments should typically be published within 24-48 hours.

    This might happen from time to time, so if you have a comment in Team Discussions that is stuck in pending, feel free to drop the Viki Community team a note at bit.ly/VikiHelp. I hope this helps! :)

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post