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[Closed] Learn mode sync issues

So far I've been very disappointed with Viki.  I signed up in large part because I thought the Learn Mode would be very useful, but it's been out-of-sync and therefore basically useless for almost every show I've watched.  Looking through the forum it seems like this has been going for a very long time.  Why is this not more of a priority for fixing, and why are they still promoting it as a site feature when it's largely broken?  Or do I just have bad luck and it actually works for most people?

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  • Hi there,

    Thanks for writing to us.

    We're sorry that the Learn Mode out of sync issue has not be fixed and for the inconvenience it has caused you. Rest assured that this remains an important issue that will be addressed in the future.

    We have forwarded your feedback to the relevant teams so they are aware of it and we hope that you will enjoy the other features of Viki in the meantime.

    We appreciate your understanding in this matter and do reach out to our Help Center here bit.ly/VikiHelp if you have any other technical issues.

    All the best,
    Michelle

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