[Closed] Viki app on Amazon Fire Tv Stick has many issues
I've been fighting with Viki App on Amazon Fire Tv stick since the summer of 2018. Before that, it worked fine from 2014 through early 2018. I purchased 2 newer updated versions of the Amazon Fire Tv stick - one in my old tv and one in my new tv. With both Fire Tv Sticks, the app plays fine as long as I'm not signed in (but I'm stuck with commercials). When I sign in, is when episodes freeze and can't reload, or if its not freezing them the episodes will have only audio with a jumbled picture.picture.
I spent the entire remainder of 2018 going back and forth with customer service who were no help (that's a whole other story of them taking a month or more to get back with me only to ask me questions that I provided in detail already in the first email (what type of device; what speed internet, etc.). I finally got fed up and cancelled my Viki subscription and went a year watching illegit web sites. Here it is 2020 and I thought "surely they've fixed this by now". Nope.
Anyone else having these problems on a FireTv Stick and have you got a solution?