[Closed] Ads despite viki pass

First-I've logged out and back in and power cycled the TV. More than once. I'm using a Roku TV. I've been watching on here with no ads just fine. I confirmed my subscription is current and paid. It won't let me watch without ads now.
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  • Official comment

    Hi there,

    Our teams are aware of this 'no subscription benefits' issue on Roku devices and is working on fixing this quickly. 

    Please follow this post here for updates when the issue is fixed, as will be closing this thread for now.

    In the meantime, we also suggest watching via Viki.com or on any of our other supported apps.

    Sorry for the inconvenience and thank you for your patience as we work on fixing this!

    Best,
    Michelle

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