[Closed] Commercials on TV with Vikipass Plus.

I saw that i had the viki app on my roku TV so i was like, okay maybe i should try the plus. But theres a million commercials when I watch on my TV but none on my laptop. I can see the shows that were blocked off, but the main reason I got the plan was commercial free watching on my TV, is that not available?? 

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  • Official comment

    Hi everyone,

    Our teams are aware of this 'no subscription benefits' issue on Roku devices and is working on fixing this quickly. 

    Please follow this post here for updates when the issue is fixed, as will be closing this thread for now.

    In the meantime, we also suggest watching via Viki.com or on any of our other supported apps.

    Sorry for the inconvenience and thank you for your patience as we work on fixing this!

    Best,
    Michelle

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  • Yes! I’m having the same issue. On my phone I’m getting no ads but my TV Viki App is getting ads. Plus my watch history shows series that I’ve never started. Please help!

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