Learn mode button is disabled no matter which drama I watch
For some odd reason today I clicked over 5 different dramas, all of which have 100% Korean and 100% English subtitles but all of the videos have "Learn Mode" disabled and I can't click on the toggle.
I've even clicked into dramas I've watched before in the past that I KNOW I watched with Learn Mode on and it's disabled.
Can someone look into my account? I am a Viki Standard member.
Here's an example:
https://www.viki.com/videos/1122925v-i-am-not-a-robot-episode-1
Comments
Hi there,
Thanks for writing in to us with your Learn Mode issue.
Could you let us know what device you are using (+app version) and seeing this problem?
If you are using a web browser, please also clear your cache/cookies first before trying again.
Best,
Michelle
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