[Closed] Signing up for $99 a year and still getting ads

Isigned up and paid the $99for a year. Because my email change from my sigh up for last year, you want let me in with my new email. You have my money and you won't let me sign in with my new email. I am 72 years old and I can't remener the email from last year . Let me sign in with <email hidden for security purposes> and get rid of old emails

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  • Hi there,

    Our teams are aware of this 'no subscription benefits' issue on Connected TV devices and is working on fixing this quickly. 

    Please follow this post here for updates when the issue is fixed, as will be closing this thread for now.

    In the meantime, we also suggest watching via Viki.com or on any of our iOS/Android mobile apps.

    Sorry for the inconvenience and thank you for your patience as we work on fixing this!

    Best,
    Michelle

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