[Closed] Rakuten on Amazon

I absolutely love Rakuten Viki, I have been using this app with my fire stick for a couple of years now and I couldn’t ask for anything better. But I just recently updated my Viki app on my fire stick and I’ve had NOTHING but trouble since then. It always freeze & crash when I’m watching shows now. I’m afraid to rewind because it will either stall or crash. Please someone help me!!!! Nothing has been changed since I started using this app but the updates. Can somebody please fix this.


1 comment
  • Official comment

    Hi there,

    Our teams are aware of the rewinding/forwarding issue on the new Fire TV version and we apologize for the inconvenience caused. 

    As there is another post on this, please follow here for updates when the issue is fixed. We will be closing this thread.

    Meanwhile, we suggest watching via your web browser or on any of our other supported apps


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