Answered

[Closed] Too Big subtitles

I don't like the new full screen videos, the subtitles are so big I can't read from one side of the screen to the other before it changes to the next subtitle. So I'm missing out on half of the story. Can I change back to the small screen please?

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  • Hi there,

    Thanks for writing in to us.

    The new web player should not affect your subtitle viewing. Please try to adjust your subtitle sizing with the steps here to see if it helps with your issue.

    If the issue is still happening after, please take a screenshot/photo of your screen which shows the oversized subtitles and send it to us to take a look at.

    Hope this helps!

    Best,
    Michelle

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  • Michelle, the URL you shared is broken.

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  • Hello!

    Apologies for the broken URL in my previous comment.

    The correct link is here!

    Cheers,
    Michelle

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