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[Solved] Subtitles

There is a problem with the timing and subtitles of the dramas I'm watching which are old and new all of them are timed wrong

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  • Official comment

    Hi both,

    The subtitles are back in sync for dramas on Android devices.

    Thank you for your patience with us. Happy watching!

    Cheers,
    Michelle

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  • You are not alone my friend. It's driving me insane. Been like this since yesterday. I managed to get viki support to message me back once but haven't heard since... Hopefully they fix the issue.

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  • Hi both, 

    I'm sorry that you're experiencing this issue. Our team is aware of this subtitle issue on the Android app and is working on fixing it quickly.

    We'll be leaving this on-hold while we wait for a response from our team and will provide you with an update when possible.

    In the meantime, we suggest watching on your other non-Android devices. 

    Best,
    The Viki Team

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