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[Solved] Subtitles

Dear Viki

Started watching Chinese Paladin 3 and The story of Minglan. But noticed that the Mandarin subtitles and the English ones come together and sometimes overlap, making it difficult to read. Is there any way I can disable the Mandarin ones?

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  • Hi there,

    Thanks for writing in to us. 

    Several Mandarin shows have hard subs, which means that the Mandarin subtitles are embedded on the video itself and cannot be removed. This includes Chinese Paladin 3 and The Story of Ming Lan. 

    For such videos, we automatically add a black background behind translated subtitles (the subtitle language of your choice) to make it easier to watch.

    You can also alter the background and subtitle colors to make them more legible. For more information on how to do so on, please refer to this FAQ.

    Best,
    Michelle

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