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[Closed] Doctor Prisoner learn mode subtitles delayed
The Korean and English subtitles for Doctor Prisoner aren't synced with the Korean subtitles being a bit behind
Is this a problem on my end I can fix? If not please could you fix this thank you
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Hi there,
Thanks for writing in to us.
We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?
We look forward to hearing back from you soon!
Thank you,
Michelle
Hi Michelle,
1. Yes I am using Learn Mode
2. I'm using a Macbook
3. It's a macbook using macOS Catalina
4. I'm experiencing this problem on both Chrome and Safari
Thank you!
Hi kielcha96,
Thanks for providing those information!
The learn mode out of sync is a known issue but we are unable to provide an estimated date for fix as there are other issues that the team is currently prioritizing. Rest assured that this remains an important issue we will address in the future.
We appreciate your understanding in this matter and please let us know if there is anything else we can help you with.
Best,
Michelle
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