[Closed] Episode comments at the bottom of each episode page?

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  estelll

  February 12, 2020 21:58

  I think the op is referring to each episode's comments, not the general comments for each show/channel!!

  I have the same issue as well! I was invited (?) to view the new video player, and now I can't access the old one, that had comments bellow each episode!! How to access them now?? (The discus comments, not the timed comments)

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  Joshua G

  February 10, 2020 10:04

  Hey there! 
  
  The comment section is available on the channel page :) 
  
  If you don't see it, please take these steps: 

  1. Log out from your account
  2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  3. Close your current window, then launch a new window
  4. Log in to your Viki account
  5. Try again from another browser

  Are you still experiencing these issues? If so, could you please share with me the following information?

  • A screenshot or screencast of the error message or issue

  Please let me know how it goes.

  Best,
  Joshua

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  Joshua G

  February 13, 2020 09:33

  Hi there aslauggorbitz,
  
  I apologise for misreading your previous post. 
  
  With the new video player, we no longer have episode-level comments. However, we really appreciate your feedback and we've highlighted this to our product team. 

  Please let me know if there's anything else I can help with. 

  Cheers,
  Joshua

   

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