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Missing Badges

I won some badges, but they don't show up on my profile. What should i do?

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  • Hi!

    Did you log out and back in again since then?

    It is always possible that there will be a (little) delay in the system, if it doesn't show in a few days write a request to Viki.

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  • I think I've been having this problem too...

    I swear I got notifications of reaching one or two badges (10,000 ENG subs and 10,000 Chinese subs) since the Winter Sub-a-thon, but no new badges have appeared on my profile. Is this some kind of bug...

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  • I think I've been having this problem too...

    I got notifications of reaching one or two badges (5000 subs and 300 Korean subs) since mid-January, but no new badges have appeared on my profile. Is this some kind of bug...

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  • I'm just a newbie but same problem here! I wonder if I should have shared them somewhere for them to show up in my profile... 

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  • Hi a_hauth_238 and ccxkiu, 

    We have written back to you and your badges should be appearing now.

    Hi caiogarcia129_881 and elapeltonen_417,

    Please write in to us with more details here. Do select 'Contribution Tools Issue' as the category of your request.

    Thanks everyone!

    Cheers,
    Michelle

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