Answered
[Solved] Error Processing Payment
Trying to update my subscription, but every time I press submit after entering all my card info, it immediately says "Error processing payment, try again later."
please help. I just wanna give them my money so I can binge watch kdramas
Comments
Hi everyone!
We're sorry for the inconvenience caused but I'm glad to say that this issue is now fixed!
Please feel free to start your subscription again :)
If the issue still persists, do also let us know.
Cheers,
Michelle
I've been having the same problem as well. I've been trying for two days
Same problem here
Received this email
Thanks for reaching out! We're currently experiencing high demand for support, resulting in an increase in waiting times.
Our working hours are Monday to Friday from 9:00 am to 6:00 pm Singapore time. You can find most of the questions you're looking for here: support.viki.com
If you still need help, we'll get back to you as soon as we can!
Singapore is 14 hours ahead of the Central Standard Time
Hi everyone!
We're sorry that you're experiencing this issue while trying to subscribe. Our team is aware of it and is working on fixing it quickly.
We'll be leaving this ticket on-hold while we wait for a response from our team and will provide you with an update when possible.
Hope this helps for now.
Best,
Michelle
I have the same problem as well, I went to the Help Center, clicked on Contact Us and submitted a request, waiting for a reply
Same issue just now
Post is closed for comments.