Answered

[Solved] Subtitles not working

My subtitles arent showing up but it was working earlier on the same episode! please help!!!

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5 comments
  • Official comment

    Hi everyone,

    This issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know:

    • The specific title + episode number with the missing subtitles
    • Subtitle language 
    • What device you are using

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Same. No subtitles on any show. Tried on Amazon fire stick and my phone app. Nothing.

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  • The same thing is happening to me right now! It's my day off and I'm like 3 episodes to finishing the show. Kinda pissed I recently paid a whole year subscription for Viki Pass Plus...

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  • Wow that sucks. I looked up my show and found it on youtube but im kinda mad bc im paying to watch it on here so it should be working. I feel like its probably just the server down so hopefully it starts running again.

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  • Yeah...its too bad :(

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