Answered

[Solved] Her Private Life subtitles out of sync

Hello! The subtitles for Her Private Life are out of sync. I played a few other dramas and those were fine. The subtitle for Her Private Life, appear and disappear way to fast and it’s hard to follow what’s going on since the characters are still speaking but the subtitles have already disappeared. Would greatly appreciate a fix! Thanks!
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  • Official comment

    Hi there,

    Our engineers have gotten back to us and the subtitle issue on iOS has been fixed. 

    If you continue to experience this issue, please let us know!

    Cheers, 
    The Viki Team

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  • Hi there,

    Thanks for highlighting this subtitle issue to us. 

    We'll be leaving this ticket on-hold while we wait for a response from our team and will provide you with an update when possible.

    In the meantime, we suggest watching via your web browser (on your laptop/computer) for uninterrupted viewing.

    Hope this helps for now. 

    Best,
    Michelle‍

     

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